Responsible Gaming

Let's be very direct: this is the most important page on this website. While playing at an online casino should be a fun and entertaining pastime, it's absolutely crucial to stay in control. Gambling should be a choice, not a compulsion. The moment it stops being fun, you need to stop. This page provides you with the information and tools to ensure you always play safely.

Our Commitment to Player Safety

We are firm believers in responsible gaming. That's why we only ever review and recommend casinos like Regal Wins that are licensed by the UK Gambling Commission. This license isn't just a piece of paper; it mandates that the casino must provide a robust set of tools to help you manage your play. Using these tools is not a sign of weakness—it's a sign of being a smart, responsible player.

The Tools at Your Disposal

Every UK-licensed casino provides a suite of responsible gaming tools. You can usually find these in your account section after you login. Here’s what they are and how they work:

• Deposit Limits: This is your first line of defence. You can set a daily, weekly, or monthly limit on how much money you can deposit into your account. Once you hit that limit, you cannot deposit any more until the time period resets. Think of it as setting your entertainment budget in advance.
• Session Reminders (Reality Checks): It's easy to lose track of time when you're playing. A reality check is a pop-up that appears after a set duration (e.g., one hour) to remind you how long you've been playing. It gives you a moment to pause and reflect.
• Time-Out / Cool-Off Period: If you feel you need a short break, you can use this tool to temporarily block yourself from your account. This can range from 24 hours up to six weeks. During this time, you will not be able to log in or deposit.
• Self-Exclusion: This is a much more serious step. If you feel your gambling is becoming a problem, you can self-exclude. This will block you from your account for a longer period, typically six months to five years. For a UK-wide exclusion from all licensed operators, you must use GAMSTOP.

Recognising the Signs of Problem Gambling

It's important to be honest with yourself. Ask yourself these questions from time to time:

• Are you spending more money or time on gambling than you can afford?
• Are you chasing your losses?
• Has gambling stopped being fun?
• Are you hiding your gambling from friends or family?
• Are you borrowing money to gamble?

If you answered yes to any of these, it may be time to take a break and seek professional advice. It is a sign of strength to ask for help.

Where to Get Professional Help

If you or someone you know needs help, these independent UK organisations offer free, confidential support and advice. Do not hesitate to reach out.

• GAMSTOP: The most important service. It allows you to put a block in place that prevents you from using gambling websites and apps run by companies licensed in Great Britain, for a period of your choosing. It is a free service.
• BeGambleAware: Offers free, confidential help and support to anyone who is worried about their—or someone else’s—gambling. Visit their website at begambleaware.org or call the National Gambling Helpline.
• GamCare: A leading provider of information, advice, and support for anyone affected by problem gambling across Great Britain. They offer live chat, phone support, and forums.